Extreme Weather Events and Closures
*In the event of extreme weather or natural causes that are out of Tots Towns control, staff have the authority to make a justified closure to ensure the safety of all. Parents/ Guardians will be notified promptly and procedures for reopening will be communicated. Examples of extreme weather events are: Electrical Power Outages/ Natural Gas Shutoffs, Heavy Snowfall, Extreme Heat Conditions.
*Tots Town Children’s Centre is closed for all statutory holidays, two weeks at Christmas break, Easter Monday, one week for Spring Break, and two weeks in the summer (typically the last two weeks of August leading into September).
Communicable Disease and Illness Policy
If your child is sick please stay home! This is for the protection of all staff, children, and families of Tots Town.
***If your child has a fever, is vomiting, has diarrhea, a sore throat, an eye infection, head lice, or is unable to participate fully in our program and daily activities please keep them at home for at least 24 hours or until appropriate treatment has been made or medical advice has been sought.***
Absences due to illness or communicable diseases are recorded and monitored to track outbreaks. Please contact Tots Town via phone or email to inform staff of your child’s absence and, the reason for the absence. Tots Town Children’s Centre cannot reimburse for days missed by illness. Your child’s enrollment is your space for the school year and cannot be replaced on a casual basis.
*All children attending Tots Town Children’s Centre must be immunized and a copy of their immunization records must be included with your registration forms.
WITHDRAWLS
Withdrawing your child from Tots Town Children’s Centre requires a full 30 days’ written notice, effective from the first day of the following month.
For example, if you submit your written notice on November 7, the 30-day withdrawal period will begin on December 1. Your child’s last day of care will be December 31, and they will no longer be registered with us after that date.
Frequently Asked Questions
Do you accept Affordable Child Care Benefit (Subsidy)?
Yes! Once you have applied and are approved, we can then fill our portion of the subsidy forms. It is your responsibility to maintain your account and keep your information up to date and current. Depending on your qualification, there could still be a parent portion of payment required. We strongly recommend applying for this benefit as soon as possible if you are looking for child care, as this process can be lengthy.
Do you qualify for the Child Care Fee Reduction Initiative?
Yes! YOU DO NOT need to apply for this initiative. Each year Tots Town applies and we are grateful to qualify for our upcoming year. This initiative helps families substantially with the overall cost of child care!